In industry, ordering the wrong spare part can bring the entire production to a halt. Traditional information searches, catalogue browsing and manual ordering are time-consuming. The SpareParts365 spare parts portal is a digital, always up-to-date solution that allows you to manage technical documentation, product structures, your reseller network and even your online store.

The portal offers a clear and visual way to identify, search for and order the right spare part – anytime, anywhere. This reduces errors, speeds up processes and frees up expert resources where they are most needed.

The maintenance portal and publishing platform are easy-to-use tools for managing spare parts documentation. The maintenance portal allows you to manage spare parts catalogues, projects, users and order process parameters, such as payment and delivery methods. The publishing platform allows you to publish catalogues and edit their views and fields. The platform also enables content management for development, test and production environments.

Using OCR (Object Character Recognition), the system creates a fully or partially automatic link between 2D drawings and parts lists/product structures. The data is stored as relative coordinates, which means that the numbering is usable even if the resolution of the images varies.

You can create several different catalogues for a single project, for example, by product type, customer or serial number. In the catalogue view, customers can easily navigate through the different levels of product structures with the help of visual images.

In addition, sales support documentation, such as product updates or installation and operating instructions, can be displayed in the product structure. For those with more traditional tastes, it is also possible to print the catalogue.

SpareParts365 works in a browser and is responsive, making it suitable for use on mobile devices. The Enterprise version gives you access to the SpareParts365 mobile app, which allows you to use the latest version of the catalogues even without an internet connection. Spare part requests and orders added in offline mode will be processed when the app reconnects to the internet.