Enhance your technical documentation with artificial intelligence and automation!

We produce technical documentation in the form of manuals, spare parts and maintenance books, and a spare parts portal. We create a service package tailored to your needs and always strive to maximise the automation of solutions using artificial intelligence and code. The average savings for the documentation we produce are 30-50%.

The benefits of structured documentation in industry

  • Facilitates the identification of the correct spare part and reduces errors.
  • Speeds up spare part procurement and sales processes.
  • Keeps documentation up to date and clear at all times.
  • Reduces manual documentation work. Savings of up to 30-50% compared to current methods.
  • Enables the creation of an online spare parts store and a reseller portal.

Turnkey Technical ocumentation

We are your reliable and efficient documentation partner. We operate on a turnkey basis to find the right solution for you.

We offer:
  • Structural and modular technical documentation in the form of a spare parts portal and maintenance and operating instructions
  • Technical illustrations (exploded-view images and illustrative images of the process)
  • Collection and enrichment of product data from various source systems (PDM, ERP, CAD) and documents (Excel, PDF, images, videos)
  • We offer all documentation at an affordable hourly rate, starting at €35/hour, VAT 0%.

Book a consultation with our expert and let's start digitising your operations!

Modern documentation streamlines your service business,

Traditionally, updating documentation has meant manually correcting several different files. With structured documentation, a single change to the source data is automatically updated in all related documents. Operating, maintenance and spare parts documentation remains consistent and up to date, serving both your customers and your company.

DITA and structured documentation

We utilise the XML-based DITA (Darwin Information Typing Architecture) framework, which is designed for the creation and management of technical documentation. At the core of DITA is the idea that documentation is divided into reusable parts, known as 'topics'. These topics can be compiled for various purposes, such as PDF manuals, online documentation, training materials or internal guidelines. All material is automatically generated from a single source of content.

With DITA:

  • We produce consistent and clear documentation for different products and target groups
  • We can partially automate documentation production
  • We enable easy localisation of documentation into different languages
  • Updating content is easy, as changes are made in one place only

Technical illustration

Identifying the right part is critical, as the wrong choice can halt production for a long time. We help our customers create clear spare part images, exploded views and cutaway materials for their equipment, making it easy, quick and reliable to identify the right part.

Missing data? No worries!

We understand that manufacturing and assembly may have taken up all your attention. We help you create the necessary product structure using drawings or image and video material, for example. In addition, product data can be enriched with information from public sources, such as supplier websites and public databases.

SpareParts365 – spare parts portal

In addition to technical documentation, we are an official distributor of the SpareParts365 spare parts portal. This is digital software for documenting and managing spare parts and even for online sales. We would be happy to tell you more about its possibilities for your business!

How does it work?

  1. Send us your source materials (PDF and Word files, drawings and old systems).
  2. We break down the material into structural parts using the DITA framework and the spare parts portal database structure.
  3. The modular content will be reassembled into clear and logical documentation.
  4. We provide training on how to use the updated documentation.
  5. You will enjoy easy-to-use and up-to-date documentation.

Ready for clearer documentation?

Technical documentation can be more than just a necessary evil. Boost your service business with modern technical documentation. Contact us and we will find a solution that works for you.

© Service Rata Oy

Tel: +358 50 465 0004

Privacy policy